{"id":345,"date":"2023-12-11T09:41:15","date_gmt":"2023-12-11T09:41:15","guid":{"rendered":"https:\/\/www.shophardhoney.com\/?page_id=345"},"modified":"2026-08-30T10:29:50","modified_gmt":"2026-08-30T10:29:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.shophardhoney.com\/ca\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"hh-faqs-page\">\n<style>body.page-id-345 #main{margin-bottom:-6.67px!important}#hh-faqs-page .hhf-shipping-table-wrap th{color:#11110f!important}#hh-faqs-page .hhf-hero .hhf-kicker{color:#9a6a12!important}#hh-faqs-page .hhf-international-answer{padding:0 0 34px!important}#hh-faqs-page .hhf-international-answer>p{max-width:820px!important;margin:0 0 18px!important;color:#5b5852!important;font-size:18px!important;line-height:1.6!important}#hh-faqs-page .hhf-international-answer>p:last-child{margin:20px 0 0!important}#hh-faqs-page .hhf-international-answer>p 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currentColor!important;border-radius:50%!important;font-size:17px!important}\n@media(max-width:1100px){\n#hh-faqs-page .hhf-jump-inner{flex-wrap:wrap!important;padding:18px!important}\n#hh-faqs-page .hhf-jump-title{flex:1 0 100%!important;padding:0 0 16px!important;border-right:0!important;border-bottom:1px solid rgba(255,255,255,.18)!important}\n#hh-faqs-page .hhf-jump a{flex:1 1 200px!important;min-width:0!important}\n}\n@media(max-width:767px){\n#hh-faqs-page .hhf-jump{margin-top:-26px!important}\n#hh-faqs-page .hhf-jump-inner{display:grid!important;grid-template-columns:1fr!important;gap:9px!important;padding:16px!important;border-radius:18px!important}\n#hh-faqs-page .hhf-jump-title{grid-column:auto!important;padding:3px 4px 15px!important}\n#hh-faqs-page .hhf-jump a{width:100%!important;min-height:54px!important;padding:10px 12px 10px 18px!important;border-top:1px solid rgba(255,255,255,.24)!important}\n}<\/p>\n<p>#hh-faqs-page .hhf-jump-inner>p{display:flex!important;align-items:center!important;gap:10px!important;flex:0 1 auto!important;margin:0!important;padding:0!important}\n@media(max-width:1100px){#hh-faqs-page .hhf-jump-inner>p{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr))!important;width:100%!important}}\n@media(max-width:767px){#hh-faqs-page .hhf-jump-inner>p{grid-template-columns:1fr!important;gap:9px!important}}\n<\/style>\n<p><main><\/p>\n<section class=\"hhf-hero\">\n<div class=\"hhf-shell hhf-hero-grid\">\n<div class=\"hhf-hero-copy\">\n<p class=\"hhf-kicker\">HARDHONEY SUPPORT<\/p>\n<h1>Answers,<em>straight up.<\/em><\/h1>\n<p>Everything you need to know about the product, your order, shipping, and getting the most from every snap packet.<\/p>\n<\/div>\n<figure class=\"hhf-hero-art\">\n<img decoding=\"async\" src=\"https:\/\/www.shophardhoney.com\/ca\/wp-content\/uploads\/2026\/08\/8.png\" alt=\"Woman presenting a Hard Honey pouch\"><br \/>\n<\/figure>\n<\/div>\n<\/section>\n<nav class=\"hhf-jump\" aria-label=\"FAQ categories\">\n<div class=\"hhf-shell hhf-jump-inner\">\n<div class=\"hhf-jump-title\"><span class=\"hhf-kicker\">QUICK JUMP<\/span><strong>What can we help with?<\/strong><\/div>\n<p><a href=\"#product-use\">Product + use <span>\u2198<\/span><\/a><br \/>\n<a href=\"#orders-shipping\">Orders + shipping <span>\u2198<\/span><\/a><br \/>\n<a href=\"#safety\">Safety + timing <span>\u2198<\/span><\/a>\n<\/div>\n<\/nav>\n<section class=\"hhf-main\">\n<div class=\"hhf-shell\">\n<header class=\"hhf-intro\">\n<div>\n<p class=\"hhf-kicker\">GOOD TO KNOW<\/p>\n<h2>Frequently asked.<\/h2>\n<\/div>\n<p class=\"hhf-intro-copy\">Clear answers, no awkward small talk. Start with the product essentials, then find details about delivery, payment, and responsible use.<\/p>\n<\/header>\n<section class=\"hhf-group\" id=\"product-use\">\n<header class=\"hhf-group-label\"><span class=\"hhf-number\">01<\/span><\/p>\n<h3>Product + use<\/h3>\n<p>The essentials from the product page, all in one place.<\/p>\n<\/header>\n<div class=\"hhf-list\">\n<details open>\n<summary>How do I take Hard Honey?<\/summary>\n<p>Fold the packet along the centre line, snap it open, and squeeze out one serving. Follow the directions printed on the package.<\/p>\n<\/details>\n<details>\n<summary>How quickly does it work?<\/summary>\n<p>Most people use Hard Honey approximately 15 minutes before the moment. Individual timing varies.<\/p>\n<\/details>\n<details>\n<summary>My honey looks crystallized. Is it still good?<\/summary>\n<p>Yes, that is a good sign. Raw unpasteurized honey naturally crystallizes. It means nothing was stripped out. Just massage the packet for a few seconds until it loosens and it&#8217;ll be ready to go.<\/p>\n<\/details>\n<details>\n<summary>Is the packaging discreet?<\/summary>\n<p>Yes. Every order arrives in plain, discreet outer packaging.<\/p>\n<\/details>\n<details>\n<summary>Where is it made?<\/summary>\n<p>Hard Honey is formulated and produced in the USA.<\/p>\n<\/details>\n<\/div>\n<\/section>\n<section class=\"hhf-group\" id=\"orders-shipping\">\n<header class=\"hhf-group-label\"><span class=\"hhf-number\">02<\/span><\/p>\n<h3>Orders + shipping<\/h3>\n<p>What happens after you check out.<\/p>\n<\/header>\n<div class=\"hhf-list\">\n<details>\n<summary>What payment methods do you accept?<\/summary>\n<p>We accept all major credit cards, Interac e-Transfers, Bitcoin, and other available payment methods shown at checkout.<\/p>\n<\/details>\n<details>\n<summary>How do you handle shipping?<\/summary>\n<div class=\"hhf-shipping-answer\">\n<p>Orders are processed and shipped within one business day, Monday to Friday. Carrier selection may vary depending on current service conditions, regional delays, weather, carrier volume, or route disruptions.<\/p>\n<div class=\"hhf-shipping-table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Method<\/th>\n<th>Timeline<\/th>\n<th>Cost<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Xpresspost (Canada)<\/td>\n<td>2\u20135 business days<\/td>\n<td>$20.00 \/ Free over $100<\/td>\n<\/tr>\n<tr>\n<td>Purolator Ground<\/td>\n<td>2\u20135 business days<\/td>\n<td>$20.00 \/ Free over $100<\/td>\n<\/tr>\n<tr>\n<td>UPS Standard<\/td>\n<td>2\u20135 business days<\/td>\n<td>$20.00 \/ Free over $100<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"hhf-shipping-note\">Delivery timelines are estimates and begin after payment has been received, verified, and the order has been processed.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Do you offer international shipping?<\/summary>\n<div class=\"hhf-international-answer\">\n<p>At this time, this storefront ships only within Canada. USA orders can be placed through our U.S. store.<\/p>\n<p><a class=\"hhf-usa-switch\" href=\"https:\/\/www.shophardhoney.com\/\">SHOP USA <span>\u2192<\/span><\/a><\/p>\n<p>Wholesalers in other countries can <a href=\"\/ca\/contact\/?inquiry=wholesale\">contact us directly<\/a> to discuss wholesale orders.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/section>\n<section class=\"hhf-group\" id=\"safety\">\n<header class=\"hhf-group-label\"><span class=\"hhf-number\">03<\/span><\/p>\n<h3>Safety + timing<\/h3>\n<p>Use the product responsibly and follow the package directions.<\/p>\n<\/header>\n<div class=\"hhf-list\">\n<details>\n<summary>How long does it last?<\/summary>\n<p>Based on consumer reports, peak effects may occur between 30 minutes and four hours, with general effects reported between 12 and 72 hours. Individual results vary.<\/p>\n<\/details>\n<details>\n<summary>Are there important directions for use?<\/summary>\n<p>HARDHONEY Packs are not intended to cure, treat, or diagnose underlying diseases or dysfunctions. Do not exceed one pack per day. Do not take the product if you have an allergy to Cialis (tadalafil) or a heart condition. Discuss use with a physician before taking it.<\/p>\n<\/details>\n<\/div>\n<\/section>\n<div class=\"hhf-note\">Product information can change. Always follow the directions and warnings printed on your package.<\/div>\n<\/div>\n<\/section>\n<section class=\"hhf-support\">\n<div class=\"hhf-shell hhf-support-grid\">\n<div>\n<p class=\"hhf-kicker\">STILL CURIOUS?<\/p>\n<h2>Let&#8217;s talk.<\/h2>\n<\/div>\n<p><a class=\"hhf-btn\" href=\"\/ca\/contact\/\">CONTACT SUPPORT <b>\u2192<\/b><\/a>\n<\/div>\n<\/section>\n<p><\/main>\n<\/div>\n<p><script>\n(function(){\n  var link=document.querySelector('#hh-faqs-page .hhf-usa-switch');\n  if(!link||link.getAttribute('data-region-bound')==='2') return;\n  link.setAttribute('data-region-bound','2');\n  link.addEventListener('click',function(event){\n    event.preventDefault();\n    document.cookie='hh_country=us; path=\/; max-age=2592000; SameSite=Lax';\n    window.location.href='https:\/\/www.shophardhoney.com\/';\n  });\n})();\n<\/script><\/p>\n<style id=\"hh-inter-tight-standard\">#hh-faqs-page,#hh-faqs-page h1,#hh-faqs-page h2,#hh-faqs-page h3,#hh-faqs-page h4,#hh-faqs-page h5,#hh-faqs-page h6,#hh-faqs-page p,#hh-faqs-page a,#hh-faqs-page button,#hh-faqs-page label,#hh-faqs-page input,#hh-faqs-page textarea,#hh-faqs-page select,#hh-faqs-page summary,#hh-faqs-page details,#hh-faqs-page td,#hh-faqs-page th,#hh-faqs-page li{font-family:\"Inter Tight\",Inter,system-ui,-apple-system,\"Segoe UI\",sans-serif!important}<\/style>\n","protected":false},"excerpt":{"rendered":"<p>HARDHONEY SUPPORT Answers,straight up. Everything you need to know about the product, your order, shipping, and getting the most from every snap packet. QUICK JUMPWhat can we help with? Product + use \u2198 Orders + shipping \u2198 Safety + timing \u2198 GOOD TO KNOW Frequently asked. Clear answers, no awkward small talk. Start with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-345","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - HARDHONEY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shophardhoney.com\/ca\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - HARDHONEY\" \/>\n<meta property=\"og:description\" content=\"HARDHONEY SUPPORT Answers,straight up. 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